CIIU N8220 · Serv. administrativos
Actividades de centros de llamadas (call center)
118 empresas colombianas reportan esta actividad ante la Superintendencia de Sociedades, con $11,52 billones en ingresos durante 2025.
Empresas
118
90 con ingresos 2025
Ingresos 2025
$11,52 B
sumando todas
Margen EBITDA
8,1%
mediana de la actividad
ROA
10,3%
mediana de la actividad
Empresas · 2025
Todas las que reportan esta actividad
Ordenadas por ingresos del último año reportado.
| # | Empresa | Ingresos 2025 | Margen EBITDA | Utilidad neta |
|---|---|---|---|---|
| 1 | Teleperformance Colombia SasNIT 900323853 | $2,45 B | 11,9% | $30.785 M |
| 2 | Multienlace SasNIT 811008963 | $1,18 B | 14,4% | $51.681 M |
| 3 | Perfiles Y Soluciones Logisticas S.A.S.NIT 900592737 | $725.807 M | 7,8% | $8.671 M |
| 4 | Sgs Colombia Holding S.A.S.NIT 900641706 | $607.970 M | 14,6% | $34.344 M |
| 5 | Emtelco SasNIT 800237456 | $562.180 M | 12,9% | $19.075 M |
| 6 | Atento Colombia S.ANIT 830065842 | $396.826 M | 8,1% | -$12.795 M |
| 7 | Solvo SasNIT 901180401 | $357.185 M | 5,1% | $7.289 M |
| 8 | Concentrix Experts Colombia, S.A.S.NIT 900801459 | $294.824 M | 17,3% | $12.492 M |
| 9 | Asurion Colombia SasNIT 900819986 | $268.701 M | 18,1% | $9.657 M |
| 10 | Outsourcing Servicios Informaticos Sas BicNIT 800211401 | $251.065 M | 6,4% | $4.809 M |
| 11 | Amazon Operation Services Colombia SasNIT 901180732 | $218.394 M | -1,9% | -$2.634 M |
| 12 | Teledatos Zona Franca SasNIT 900146231 | $184.166 M | 23,2% | $20.770 M |
| 13 | Customer Operation Success SasNIT 900292245 | $182.107 M | 2,9% | -$1.691 M |
| 14 | Atento Teleservicios España Sucursal ColombiaNIT 900076998 | $174.742 M | 24,7% | $22.482 M |
| 15 | Almaexperience Colombia SasNIT 900749336 | $167.537 M | 26,4% | $15.434 M |
| 16 | 24-7 Intouch Col S.A.S.NIT 901284326 | $158.360 M | 8,1% | $2.458 M |
| 17 | Atlantic Quantum Innovation SasNIT 900532450 | $157.082 M | 4,9% | -$15.989 M |
| 18 | Americas Business Process Services S.A.NIT 830126395 | $145.339 M | 3,9% | $58,8 M |
| 19 | Covisian Colombia SasNIT 900154405 | $138.488 M | 15,3% | $591 M |
| 20 | Becall Outsourcing SasNIT 900490788 | $132.240 M | 9,7% | $5.521 M |
| 21 | Emergia Customer Care Colombia SasNIT 900644255 | $131.262 M | 1,5% | -$2.403 M |
| 22 | Millenium Bpo SaNIT 830050856 | $130.407 M | 14,3% | $1.716 M |
| 23 | Concentrix Cx Colombia S.A.SNIT 900964443 | $126.764 M | 21% | $17.420 M |
| 24 | Econtact Col SasNIT 900304632 | $113.876 M | 9,1% | $2.494 M |
| 25 | Concentrix Servicios Colombia, S.A.S.NIT 900733568 | $111.506 M | 4,4% | -$5.315 M |
| 26 | Health Prime Colommbia SasNIT 901822354 | $95.479 M | 14,6% | $2.020 M |
| 27 | Telemark Spain S.L. Sucursal Colombia Zona Franca PermanenteNIT 900260749 | $94.188 M | 12,1% | $6.193 M |
| 28 | Jazzplat Colombia SasNIT 900483791 | $94.007 M | 8,2% | $2.973 M |
| 29 | C&C Services SasNIT 900008653 | $92.614 M | 8,7% | $1.627 M |
| 30 | Concentrix Crm Colombia SasNIT 900596020 | $90.378 M | 8,5% | $2.541 M |
| 31 | Contact Point 360 SasNIT 901090585 | $79.099 M | 9,7% | $1.351 M |
| 32 | Bpm Consulting Sas Business Process Management Consulting SaNIT 900011395 | $79.091 M | 13,3% | $3.757 M |
| 33 | Estrategias Contact Center ColombiaNIT 900185062 | $78.588 M | 3,3% | -$449 M |
| 34 | 24/7 Colombia S.A.SNIT 901453114 | $76.504 M | 6,9% | -$235 M |
| 35 | Foundever Corporation Colombia SasNIT 900448782 | $74.903 M | 8,2% | $932 M |
| 36 | Contento Bps SaNIT 811021864 | $74.593 M | 13,5% | $2.780 M |
| 37 | Apex America Colombia SasNIT 901342879 | $68.818 M | 5,2% | -$4.215 M |
| 38 | Gnp Grupo Nacional De Proyectos SasNIT 900230578 | $65.550 M | 2,5% | $433 M |
| 39 | Incall S.A.SNIT 900753356 | $61.903 M | 1,2% | -$228 M |
| 40 | Quetzal International Services SasNIT 901602109 | $60.209 M | 17,3% | $117 M |
| 41 | Tww SasNIT 901440642 | $59.133 M | 14,4% | $2.613 M |
| 42 | Asservi S.A.S.NIT 816001215 | $53.713 M | 8,1% | $1.350 M |
| 43 | Trustcore Services SasNIT 900696462 | $53.545 M | 6% | $226 M |
| 44 | Alorica Colombia Ii SasNIT 901458720 | $45.180 M | 8,8% | $1.693 M |
| 45 | Rst Asociados Projects SasNIT 900264538 | $44.099 M | 11,9% | $2.220 M |
| 46 | Km2 Solutions Colombia S.A.SNIT 901154324 | $43.379 M | 10,1% | $1.902 M |
| 47 | Iterum Colombia SasNIT 901498204 | $43.036 M | 13% | $1.405 M |
| 48 | Toeshee S,A,SNIT 901475574 | $41.923 M | 6% | $1.135 M |
| 49 | Telecenter Panamericana LtdaNIT 900106364 | $33.930 M | 16,5% | -$3.129 M |
| 50 | Concentrix International Colombia S.A.SNIT 901443600 | $32.579 M | 2,8% | -$2.759 M |
| 51 | Andes Bpo SasNIT 900326590 | $27.026 M | 9,9% | $1.261 M |
| 52 | Inspiratech Contact Center SasNIT 901185308 | $26.379 M | 4,9% | -$569 M |
| 53 | Cabify Servicios Tn S.A.S.NIT 901387749 | $25.198 M | 5,5% | -$1.909 M |
| 54 | Tdcx (Co) Pte SasNIT 901367329 | $24.061 M | 13,9% | -$1.666 M |
| 55 | Market Mix SasNIT 830142371 | $22.915 M | 1,2% | $74,3 M |
| 56 | People Contact S.A.S En ReestructuracionNIT 900159106 | $22.579 M | 2,4% | $1.496 M |
| 57 | Fino Company SasNIT 900785460 | $21.900 M | 9,5% | -$68,6 M |
| 58 | Contacto Solutions SasNIT 900097543 | $19.243 M | 3,6% | -$773 M |
| 59 | Quantica Communications S.A.SNIT 901264225 | $18.648 M | 15,7% | $4.264 M |
| 60 | Triibuu SasNIT 901208590 | $18.471 M | 1,5% | $146 M |
| 61 | Recuperadora Y Normalizadora Integral De Cartera S.A.S.NIT 900405236 | $17.010 M | 13,2% | $1.264 M |
| 62 | Altycombpo SasNIT 901222067 | $16.772 M | 5,7% | -$1.412 M |
| 63 | Uts Rionegro SasNIT 900332937 | $16.727 M | 3,7% | -$114 M |
| 64 | Servitelecomunicaciones Sases SasNIT 830038658 | $16.612 M | 13,2% | $1.222 M |
| 65 | Red Latinoamericana De Ingenieria SasNIT 830142431 | $15.136 M | 5,2% | $346 M |
| 66 | Orion Contac Center S.A.S.NIT 900524634 | $15.034 M | 10,5% | $655 M |
| 67 | Collect Center SasNIT 830500615 | $14.932 M | 34,1% | $3.059 M |
| 68 | Bambú Bpo Sas BicNIT 900387654 | $14.649 M | 3,3% | $175 M |
| 69 | Outsourcing General Services Of Latin AmericaNIT 901387631 | $14.569 M | 9,8% | $586 M |
| 70 | Fix It Assistance SasNIT 901259606 | $14.049 M | 14,2% | $1.482 M |
| 71 | Systemgroup S.A.S.NIT 800161568 | $13.686 M | -69,3% | -$2.037 M |
| 72 | C2 SasNIT 900888866 | $13.000 M | 7,9% | $65,1 M |
| 73 | Fast Collecting Colombia SasNIT 900514231 | $12.916 M | 3,5% | $130 M |
| 74 | Vadati SasNIT 901039894 | $12.310 M | 5,2% | $519 M |
| 75 | Asesorias Comerciales Y Financieras SasNIT 830064723 | $11.457 M | 7,4% | $596 M |
| 76 | Conduent Colombia SaNIT 900177645 | $10.297 M | 4,8% | $297 M |
| 77 | Metis Group SasNIT 900015118 | $9.591 M | 3,9% | -$762 M |
| 78 | Global Assist Colombia SasNIT 900759603 | $8.685 M | 11,7% | $319 M |
| 79 | In Trucks SasNIT 901320224 | $7.988 M | 13,4% | $473 M |
| 80 | Reliable Enterprises Development S.A.S.NIT 900891711 | $6.315 M | 4,7% | $181 M |
| 81 | Tecnologias Y Servicios Contacta Sas BicNIT 900499095 | $5.821 M | 7,6% | $131 M |
| 82 | Omnichannel Technologies SasNIT 901365964 | $5.602 M | -0,8% | -$114 M |
| 83 | Arcos Soluciones Tecnologicas Sas En ReorganizacionNIT 900571923 | $4.834 M | 4% | $181 M |
| 84 | Leon Y Asociados SasNIT 800220143 | $4.482 M | 5,1% | $122 M |
| 85 | Latcom SasNIT 800248778 | $4.336 M | -2,6% | -$71,7 M |
| 86 | Lider Company SasNIT 900537423 | $3.684 M | 15,7% | -$484 M |
| 87 | International Call Center ServiceNIT 900018332 | $2.476 M | 0,4% | -$74 M |
| 88 | Teledisca S.A.S BicNIT 900996522 | $899 M | 19,8% | $116 M |
| 89 | Marketing Contact Center Mcc SasNIT 900382784 | $741 M | -1,9% | $13,6 M |
| 90 | Enlazamos SasNIT 830116610 | $563 M | -121,3% | -$692 M |
| 91 | Andicall SasNIT 830011153 | — | — | — |
| 92 | Centro Interactivo De Crm SasNIT 830047215 | — | — | — |
| 93 | Contact Service S.A.SNIT 830117012 | — | — | — |
| 94 | Comdata Colombia SasNIT 900038933 | — | — | — |
| 95 | Telemed Soluciones Bpo S.A.S.NIT 900100737 | — | — | — |
| 96 | Cobranza Al Dia S.A.S.NIT 900252183 | — | — | — |
| 97 | Digitex Servicios Bpo&O SaNIT 900298890 | — | — | — |
| 98 | Acciones Y Servicios De Telemarketing Sl Sucursal ColombiaNIT 900362218 | — | — | — |
| 99 | Majorel Colombia SasNIT 900390239 | — | — | — |
| 100 | Uno 27 S.A.S.NIT 900526171 | — | — | — |
| 101 | Contacto Garantido SasNIT 900531958 | — | — | — |
| 102 | Majorel Bucaramanga SasNIT 900563991 | — | — | — |
| 103 | Gsg- Gestion De Servicios Globales S.A.S.NIT 900757756 | — | — | — |
| 104 | Inteligencia Tecnologica SasNIT 900792205 | — | — | — |
| 105 | Mutla Global Services S.A.S. LiquidadaNIT 900803229 | — | — | — |
| 106 | Accedo Colombia S.A.S.NIT 900816822 | — | — | — |
| 107 | Mentius SasNIT 900819785 | — | — | — |
| 108 | Innova Tech It SasNIT 900860807 | — | — | — |
| 109 | Dfcc SasNIT 900966312 | — | — | — |
| 110 | Comdata Zf S.A.S.NIT 901087941 | — | — | — |
| 111 | Callypso Call S.A.SNIT 901132372 | — | — | — |
| 112 | Ultimate Hustling SasNIT 901177192 | — | — | — |
| 113 | Heart Vein S.A.SNIT 901310646 | — | — | — |
| 114 | United Travel Assist S.A.S.NIT 901317195 | — | — | — |
| 115 | Pro Service Call Center SasNIT 901337267 | — | — | — |
| 116 | Abai Colombia S.A.S.NIT 901367214 | — | — | — |
| 117 | Optum Global Solutions Colombia SasNIT 901389361 | — | — | — |
| 118 | Digital Blue Force Latam SasNIT 901390075 | — | — | — |
Comparaciones
Cara a cara entre las más grandes
Teleperformance Colombia SasvsMultienlace SasTeleperformance Colombia SasvsPerfiles Y Soluciones Logisticas S.A.S.Teleperformance Colombia SasvsSgs Colombia Holding S.A.S.Teleperformance Colombia SasvsEmtelco SasMultienlace SasvsPerfiles Y Soluciones Logisticas S.A.S.Multienlace SasvsSgs Colombia Holding S.A.S.Multienlace SasvsEmtelco SasPerfiles Y Soluciones Logisticas S.A.S.vsSgs Colombia Holding S.A.S.Perfiles Y Soluciones Logisticas S.A.S.vsEmtelco SasSgs Colombia Holding S.A.S.vsEmtelco Sas
Preguntas frecuentes
Lo que suelen preguntar
¿Qué es el código CIIU N8220?
El código CIIU N8220 corresponde a actividades de centros de llamadas (call center). En Colombia, 118 sociedades reportan esta actividad ante la Superintendencia de Sociedades.
¿Cuánto facturan las empresas de actividades de centros de llamadas (call center) en Colombia?
Las 90 empresas que reportan el CIIU N8220 sumaron $11,52 billones en ingresos durante 2025.
¿Cuál es la empresa más grande de actividades de centros de llamadas (call center) en Colombia?
Teleperformance Colombia Sas (NIT 900323853), con ingresos de $2,45 billones en 2025.
¿Cuánto deja el negocio de actividades de centros de llamadas (call center)?
La empresa mediana de esta actividad tuvo un margen EBITDA de 8,1% en 2025 y un ROA de 10,3%.
API
Estos datos también salen por API
Las 35.164 sociedades responden en JSON, por NIT, desde un solo endpoint.
POST /co/supersociedades/financial-statements/v1
curl -X POST https://api.croma.run/co/supersociedades/financial-statements/v1 \
-H "Authorization: Bearer $CROMA_API_KEY" \
-H "Content-Type: application/json" \
-d '{"document_number": "900276962"}'Las cifras son las presentadas por cada sociedad ante la Superintendencia de Sociedades. Los márgenes y las medianas los calcula Croma. Una empresa aparece bajo la actividad CIIU con la que reporta, que no siempre describe todo lo que hace.